Strategy Development for ICT Intensive Organizations*
SEMP-aligned course based on the Balanced Scorecard (BSC) by Kaplan and Norton
The tutorial covers the classical perspectives of Balanced Scorecard (BSC), developed by Kaplan and Norton while focuses on the ICT alignment in the organization taking into account the best practices in the area such as Palladium Execution Premium Process™ (XPP), Niven’s Step by Step approach and the Balanced IT Scorecard (BITS) method of ESI. Balanced Scorecard (BSC) as a strategic planning and performance management methodology supports an organization to translate its vision and strategy into measurable business objectives, to effectively align its structures to the strategy and to continuously measure performance against strategic objectives. Students will be able to learn and discuss how to formulate an effective ICT-enabled strategy, what are the key principles of strategy translation into operational terms, how to align the organization to the strategy and how to measure and analyze the strategy success during the implementation process.
This course is delivered in: New Bulgarian University
Digitized Ecosystems: Business Insight in a Digitized World (DigitEc)
The course aims to provide business insight: a focused and practical real-world framework around the computer science academic lectures. It is built over the structure of Dr. Edward Deming’s 14 key principles, providing an updated interpretation which incorporates evolving technological innovations with a humanistic economic approach.
The course is an introduction to the business-focused area of competences for SEMP. It refers to the Models of Software Quality (CMMI-based), and leading team/project set of courses. The course is lead by experienced and successful software industry managers and entrepreneurs.
Cyber Security and Business Resilience*
SEMP-aligned course, based on CERT-RMM
The course is based on the new Resilience Management Model of CERT (CERT-RMM) at the Software Engineering Institute (CERT/SEI, Carnegie Mellon University) – a comprehensive and complete reference model and framework helping organizations maintain security, IT operations and business continuity in a converged manner and without additional bureaucratic burden. The course teaches how to manage operational risk, stay productive under stress and disruption, assess and improve our readiness to ‘handle the unknown’. It has a particular focus on Cyber-security and IT business vulnerabilities and threats, and Cyber-defense strategies.
The course is delivered in: Plovdiv University
Resilience Management Model module*
*ESICEE periodically organizes also intensive commercial versions of these courses.
The following courses are also available by ESICEE in this field:
Introduction to the CERT-RMM – 3-day official SEI course introducing a model-based process improvement approach to managing operational resilience using the CERT_RMM v.1.1
Cyber Security and Business Resilience Tutorial (CERT-RMM) – 2-day tutorial on how to manage operational risk, stay productive under stress and disruption, assess and improve our readiness to “handle the unknown”. With a particular focus on Cyber-security and IT business vulnerabilities and threats, and Cyber-defense strategies. It includes 4-hour real simulations of web and mobile applications vulnerabilities and attacks.
Balanced Scorecard for IT – 1.5-day course covering the classical perspectives of BSC, developed by Kaplan and Norton. It also discusses the BSC definition in different organizations taking into account the best practices in the area such as Palladium Execution Premium Process™ (XPP), Niven’s Step by Step approach and the Balanced IT Scorecard (BITS) method of ESI. The course is well balanced with useful exercises in the ratio of 60% presentation / 40% exercises. A BSC implementation roadmap is demonstrated, and resources, time and commitment needed for the implementation of a BSC are discussed during the course.